Before you buy

Shopping with Alexandra Sports

Choosing running shoes that suit your gait

The store's core offer is fitting, so it helps to know what you are paying for before you book. Its gait analysis is described as a six-step assessment covering goals, injury history, clinical tests, a 3D foot scan, pressure mapping and treadmill video, and the store states a 30 minute length. If you are buying shoes for regular running, treat the assessment as the sensible starting point and let the fitting guide your choice rather than picking a model from a product page alone.

Insoles and custom fitting

If your feet are uncomfortable, or a shoe has never quite felt right, look at the custom insole options. The site offers custom insole fitting and 3D printed insoles, both built around the shape of your own foot. These suit people whose problem is fit or comfort rather than a need for a different shoe model, and they are a practical upgrade if you already have a pair of trainers you like.

Clothing and running kit

The running clothing range covers tees, shorts, tights and jackets for men and women, with a focus on cold and wet weather. If you run in colder months, the jackets and tights are the most useful pieces to compare, since the store's own product names highlight reflective and storm-resistant styling. Check the fabric and fit details on each product page before ordering.

Delivery, collection and returns

If you need shoes quickly, click and collect is free and the store says orders are usually ready the same day from its Portsmouth location, so bring photo ID and your order confirmation. For home delivery, check the options at checkout, as standard, express, special and international services each have different costs and timings. Returns for a change of mind must be unused and in resellable condition, so trying shoes indoors first is the safer approach.