Before you buy

Shopping with Argento

Choosing between charms and chains

Argento's stock is built around charms, bracelets and pendant necklaces, so the first decision is often whether you want a piece you can change over time or a single finished item. Charm-led styles suit gifts where you may add to the piece later, while a plain chain or pendant works better for everyday wear.

Personalised and engraved pieces

The site lists personalised options and an engraving service. Personalised jewellery cannot be returned or exchanged unless it is faulty, and spelling errors caused by incorrect information you supply are not the retailer's responsibility, so check every letter and date before you order.

Delivery options for UK orders

For UK addresses, Royal Mail Tracked 48 and Tracked 24 are offered, along with a next-day DPD service that needs ordering before 2pm, Monday to Friday. Delivery times are estimates from dispatch, and peak periods can slow things down. Standard shipping is not tracked, so choose a tracked option for gifts.

Returns, exchanges and sizing

Online purchases can generally be returned or exchanged within 90 days if unworn and in original packaging, while Sale and Outlet items have a 14-day window. Earrings must be in their sealed tamper-proof packaging to be returned. Use the sizing chart for rings and bracelets, as the first exchange is covered but later ones carry a postage charge.