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Austens Jewellers
Austens Jewellers is a Bath-based jeweller that has traded since 1995, selling gold-plated sterling silver pieces online with UK delivery. The range leans towards everyday classics, from clover charm bracelets and CZ stud earrings to rings and necklaces, alongside bespoke design, repairs and valuation services.
No codes right now. We haven't confirmed a Austens Jewellers code or deal yet. Follow the store and we'll email you when one lands.
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Austens Jewellers discount codes and deals, November 2026
A good deal is worth checking.
No current offers have been confirmed. When we confirm a Austens Jewellers code or deal, it's listed here.
Check prices at Austens JewellersAustens Jewellers: what to know before you buy
Choosing gold-plated silver
The pieces are made from 925 sterling silver with a 14ct, 18ct or 24ct gold plating, and the store describes them as nickel-free and hypoallergenic. The company also notes that cross-contamination from nickel in manufacturing cannot be fully ruled out, so anyone with a severe metal sensitivity should check before buying. Plating is the thing to look after: keeping pieces dry and stored in the supplied pouch helps the gold last.
Earrings and returns
Before ordering studs or drops, note that earrings cannot be returned for hygiene reasons. Other items can be sent back for a refund or exchange within 14 days of purchase if they are in original packaging and unworn. Customers pay the cost of returning items, and original delivery charges are not refunded.
Sizing and delivery choices
Ring sizing is worth checking with string and a tape measure before buying, as the store provides a measuring method rather than a fitting service. Delivery is to UK addresses only, with a standard option and an express option at checkout. Orders over the stated threshold qualify for free standard delivery, so grouping purchases can make sense.
Bespoke work and repairs
If you want something made to order or an older piece restored, the specialist services are the stronger draw than the mass-market range. The jeweller offers bespoke design, jewellery and watch repair, and professional valuation through its valuers' guild. For valuable pieces, these services are worth asking about before a purchase or sale.
Questions about Austens Jewellers
Are there any Austens Jewellers discount codes?
We don't currently list a confirmed discount code. That doesn't mean the store has no promotions; check its website for current prices.
Are Austens pieces safe for sensitive skin?
The store says its gold-plated silver jewellery is nickel-free and hypoallergenic, but it cannot guarantee against cross-contamination from nickel used in the same manufacturing factories. Those with severe sensitivities should take that into account.
Can I return earrings I bought from Austens?
No. Earrings are excluded from returns for hygiene reasons, while most other items can be returned for a refund or exchange within 14 days if unworn and in original packaging.
Who handles my order?
You complete your purchase with the retailer. For order changes, delivery questions or a refund, contact the seller shown on your order confirmation. Vouchernaut publishes shopping guides and offers; we don't process your purchase.
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