Five Star Direct is a UK online shop selling gadgets and everyday practical products, from reading glasses and smart watches to red light therapy wraps and home security cameras. It positions itself around products that aim to make daily life easier.
What you will find here
The range leans towards small, practical gadgets rather than fashion or household staples. Popular lines on the homepage include progressive reading glasses, a monocular that attaches to a phone for zoom viewing, a fingerprint padlock, a health tracker watch and a smart home camera that can link multiple devices. If you are after a single useful item for home or travel, this is the kind of catalogue to browse.
Choosing between delivery speeds
You have three options in the UK: Royal Mail Tracked 48 at £4.95 for 2-3 working days, Royal Mail Tracked 24 at £6.95 for 1-2 working days, and DPD Next Week Day at £8.95 when ordered before 2 PM. Note that the 2 PM cut-off applies to the next-day style service, and delivery times count working days, excluding public holidays. Check the cut-off before ordering if timing matters.
Before you order, check the returns terms
A standard return window of 14 working days applies from delivery under the Consumer Contracts Regulations. To qualify, the item needs to be unused, in its original packaging and in the condition you received it. Faulty or not-as-described items should be raised with customer services first. Returns for physical products go through the returns portal, so contact the team before sending anything back.
Reaching the customer team
Customer services are UK based and can be reached by phone on Monday to Friday, 9am to 5pm, or by email for returns and refund queries. If a refund has been issued but not yet appeared, check your bank or card statement first, since some providers take several days to credit an account.
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The useful details
A few things worth knowing
Are there any Five Star Direct discount codes?+
We currently list 1 discount code. Check each offer's terms, country and expiry date before using it. The retailer confirms eligibility at checkout.
Where can I check Five Star Direct's refund policy?+
Read the retailer's current policy before buying. Eligibility can depend on the product, its condition and whether it has been used or activated.
Under the Consumer Contracts Regulations you can change your mind within 14 working days of delivery. The item must be unused, in its original packaging and in the condition you received it.
What is the cut-off for next-day style delivery?+
Orders for the DPD Next Week Day service must be placed before 2 PM. Orders after that are processed on the next business day.
Who handles my order?+
You complete your purchase with the retailer. For order changes, delivery questions or a refund, contact the seller shown on your order confirmation. Vouchernaut publishes shopping guides and offers; we don't process your purchase.
