Shopping with Flower Station Ltd
Choosing between bouquets and plants
Flower Station's range spans hand-tied bouquets, potted plants and gift sets, so the first decision is format. A bouquet suits a recipient with a vase and a place to display it straight away, while a potted plant gives longer-lasting greenery. If the recipient is out during the day, the letterbox option is designed for that situation.
Timing your order
The store's delivery window depends on when you order. Same-day delivery in London needs an order placed by 5pm, and next-day delivery across the UK needs an order by 3pm. Outside Central London, next-day delivery may not always be available for late orders, so check the cutoff before relying on it for a tight date.
Making delivery easier
Where a recipient works or lives in a building with restricted access, add clear access details at checkout, such as a gate code, floor level or concierge hours. If the recipient is not in when delivery takes place, a card is left with a number to rearrange, and redelivery may happen the following day.
Understanding freshness and refunds
The store describes a 5-day freshness guarantee, while noting that lifespan depends on the flower type, room temperature and how often stems are re-cut. Its returns policy covers mistakes or severe damage on delivery, and asks for photos within two days of delivery. Refunds may carry an administration fee, so check the policy before requesting one.
