Shopping with FLOWERFIX
Choosing pet-safe flowers
If there is a cat or dog in the home, the pet-safe range is the part of this store worth using. Product listings carry labels such as verified pet-safe and pet-safe option, so read each label rather than assuming every bouquet suits a home with animals. Flowers that suit a pet-free home are not always the right choice where animals can reach a vase, so the distinction matters.
Next-day orders and cut-off times
Many next-day products carry an order-by time, so check the cut-off before paying. The next-day range is described as limited because flowers are not mass produced, so a bouquet available today may not be available tomorrow. Treat next-day delivery as a time-sensitive purchase and allow for a missed letterbox delivery.
Letterbox boxes and recipients
The letterbox range is designed to go through the door, and the store says its boxes fit through most UK letterboxes. Measure the slot if you are unsure, and make sure someone can collect any card left by the postal service, since the buyer or recipient is responsible for arranging redelivery.
Returns, cancellations and damaged flowers
Perishable and customised items cannot be returned or exchanged, and some orders cannot be cancelled once dispatched. Where flowers arrive damaged, the policy asks for photos within 12 hours of delivery. Most items carry a legal right to cancel within 14 days of receipt, but that right does not cover perishable goods.
Amarante London