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  3. Jace
Jace web app inbox with a sidebar of AI labels such as Needs Reply, To Do and Waiting, and a list of emails tagged with labels and drafts

The Jace web app inbox, with mail sorted by AI labels

AI email assistant for Gmail and Outlook that labels mail, drafts replies in your style and answers questions about your inbox

from$20a month, billed yearly

Jace has a 7-day free trial. Prices in US dollars as Jace's pricing page showed them on 11 October 2026.

Try Jace free

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  • Web

What Jace does

This is Jace, an AI email assistant for Gmail and Outlook from Zeta AI. It sorts your inbox with labels, drafts replies in your own writing style and answers questions about your mail in a chat.

  • Drafts in your own voice

    Jace studies your sent emails to learn your tone and phrasing, then drafts a reply to every message labelled Needs Reply. Drafts can pull context from attachments, your calendar, Slack and connected documents.

  • AI labels

    Incoming mail is labelled by intent, such as Needs Reply, To Do, Waiting, FYI or Promotion. You can write your own labels by describing in a prompt which emails belong under them.

  • Rules

    Rules tell Jace how to handle particular emails: always CC an assistant on leads, use a formal template for new clients or pick a different sign-off by recipient. Teams can share rules across a workspace.

  • Chat with your inbox

    A chat panel, which Jace calls an AI chief of staff, answers questions about your email history and carries out multi-step tasks, such as finding last month's invoices and drafting an email to accounts.

  • Scheduling and follow-ups

    Jace spots scheduling requests, checks your Google Calendar for free times and drafts the invite or adds your Calendly link. When you are waiting on a reply, it prepares a follow-up draft.

  • Integrations and automations

    Jace connects to tools such as Slack, Google Drive, Notion, Linear, HubSpot and Stripe, plus thousands more through Pipedream Connect. Automation flows can act on arriving emails, for example by creating a ticket or posting to Slack.

  • Works where you read email

    Drafts and labels appear in Gmail or Outlook on desktop and phone, with nothing to install. The web app at app.jace.ai adds a dedicated inbox view and the chat.

Works with

  • Gmail
  • Outlook
  • Google Calendar
  • Slack
  • Google Drive
  • Notion
  • Linear
  • Asana
  • HubSpot
  • Salesforce
  • Jira
  • GitHub
  • OneDrive
  • SharePoint
  • Microsoft Teams
  • Stripe
  • PayPal
  • Square
  • Calendly
  • PostHog
  • Sentry
  • Neon
  • Pipedream Connect
  • Custom MCP servers

How much Jace costs

Billing

Plus

$25a month

10,000 credits a month

  • 10,000 credits a month
  • Up to 2 inboxes with unlimited calendars
  • Chat with 1 year of email history
  • Drafts ready when you open your inbox
  • Automatic labelling and organising of email
  • Calendars and scheduling
  • Standard support

Pro

$50a month

From 20,000 credits a month; larger allowances cost more

  • 20,000 credits a month, with tiers up to 2,400,000
  • Up to 8 inboxes with unlimited calendars
  • Chat with 3 years of email history
  • Custom integrations and MCP servers
  • Drafts, labels, calendars and scheduling
  • Priority support

Enterprise

Contact sales

Usage-based pricing from sales

  • Most capable model
  • Features for larger teams
  • White-glove set-up
  • Dedicated account manager

Prices in US dollars; VAT is not mentioned. Yearly billing saves 20%. 7-day free trial on Plus and Pro, and a 30-day money-back guarantee. Monthly credits reset each billing period; reward credits never expire. Prices in US dollars, from Jace's pricing page on 11 October 2026. Jace may charge VAT on top, and prices can change.

Jace pros and cons

Pros

  • Trustpilot reviewers repeatedly say the drafts sound like them, after Jace learns from their sent mail
  • Works inside Gmail and Outlook on desktop and phone, so there is no new email app to learn
  • Never sends without approval by default, with auto-send only as an opt-in
  • Plus covers 2 inboxes and Pro covers 8, each with unlimited calendars
  • Integrations with Drive, Notion, Slack, HubSpot and more let replies include real documents and data
  • 7-day free trial plus a 30-day money-back guarantee

Cons

  • No free plan; the cheapest option is $20 a month billed yearly
  • Credit-based billing introduced in 2026 drew many one- and two-star Trustpilot reviews over credits running out
  • The maker does not publish how many credits a draft or chat request uses
  • Priced in US dollars only, with no mention of VAT or UK pricing
  • No dedicated mobile app; on phones it works only through your email app's drafts and labels

Good for

  • Founders, executives and salespeople who answer dozens of emails a day
  • People who want AI drafts inside their existing Gmail or Outlook inbox rather than a new email app
  • Small teams that want shared rules and replies that pull in documents from Drive, Notion or a CRM
  • Anyone running up to 8 inboxes from one place on the Pro plan

Look elsewhere if

  • Anyone wanting a free plan or a predictable flat price, since usage is metered in credits
  • Light email users who rarely write more than a few replies a day
  • Organisations that need data kept in the UK or EU, as the site does not say where data is stored

What reviewers say about Jace

“I have never sounded so professional.”

★★★★★ · Trustpilot reviewer, US, Trustpilot, 17 June 2026

“Jace is already saving me time and now that I set it up properly with the right rules it is working very very well.”

★★★★ · Trustpilot reviewer, US, Trustpilot, 18 August 2026

“But the credits switch in March broke my trust a little.”

★★★ · Trustpilot reviewer, US, Trustpilot, 19 April 2026

What reviewers like

  • Drafts that match the user's own tone after learning from sent mail
  • Time saved on a high-volume inbox, with mail sorted and prioritised by labels
  • Rules that make Jace behave predictably once set up
  • Quick, helpful responses from the support team in earlier reviews

What reviewers complain about

  • The 2026 switch to credits, which several users say runs out within days
  • Billing terms changing partway through yearly subscriptions
  • Slow or missing replies from support during the billing change
  • Occasional sync problems and drafts not ready in advance
  • No dedicated mobile app

What members think

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Jace: what to know before you pay

The product

Jace connects to your Gmail or Outlook account and works inside the inbox you already use. It reads your past sent mail to learn how you write, labels incoming messages by type and priority, and prepares a draft for the ones that need a reply. You review each draft and send it, and nothing goes out on its own unless you switch on auto-send.

What it does

Beyond drafts, Jace has smart rules that can copy in a colleague, apply a template or choose a sign-off depending on who you are writing to. Its chat lets you ask about your business and your mail, find a file or have it complete a task. Integrations let it pull context from tools such as Slack and your documents into a reply.

The company

Jace is run by Zeta AI and was founded in 2023. Its team describes a small group of engineers and operators with backgrounds at large technology companies, building an email agent that finds context and drafts in your voice. The company says it takes security seriously and publishes its compliance claims on its site.

Pricing

Jace is billed in US dollars and has no free-forever plan. Plans are based on monthly credits and the number of inboxes you connect, with a cheaper-per-month yearly option and a free trial on the paid tiers. Credits reset each billing period, so how far they stretch depends on how much mail you handle. See their pricing page for current plans.

Saving

Paying yearly is the main saving the maker states. Using the free trial first shows how quickly your own mail uses credits before you commit. Any live code or deal is listed on this page, and you enter it at Jace's checkout.

Who it suits

It suits busy professionals and small teams who answer a lot of email and want to stay in Gmail or Outlook. If you want a brand new email app rather than an assistant inside your current one, a different tool may fit better.

  • Discount

    Fyxer

    AI assistant inside Gmail and Outlook that labels email, drafts replies in your tone, takes meeting notes and tracks follow-ups

    Free plan · from $37 a month per person 4.0 on Trustpilot (744)20% off your first two months of Fyxer
  • Superhuman

    Keyboard-driven AI email app for Gmail and Outlook, sold alone or in a suite with Grammarly, Docs and the Go assistant

    from $25 a month per member 4.5 on App Store (346)
  • Howie

    AI scheduling assistant you copy into email, SMS or iMessage to book meetings and manage your Google Calendar

    from $25 a month per workspace
  • Lindy

    An AI assistant in Slack, Gmail and iMessage that records meetings, sends daily briefs, drafts replies and runs scheduled tasks

    7-day free trial · from $29.99 a month per active user 4.9 on G2 (171)

Questions about Jace

Are there any Jace discount codes?

We don't currently list a confirmed discount code. That doesn't mean the store has no promotions; check its website for current prices.

Does Jace have a free plan?

No. The paid plans come with a free trial and a money-back guarantee, but there is no free-forever plan.

Does Jace work with Outlook as well as Gmail?

Yes. Jace connects to both Gmail and Outlook.

Does Jace send emails without asking me?

Not by default. Jace prepares drafts for you to review, edit and send, and auto-sending is an opt-in setting.

How does Jace learn my writing style?

It reads your past sent mail once you connect your account, then uses that to match your tone in its drafts.

Is Jace safe to use with work email?

The maker says your email data is encrypted and not used to train AI models, and lists security certifications on its site. It is a US company, so UK businesses with strict data rules should check where data is stored before connecting.

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