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Neals Yard Remedies
This is Neal's Yard Remedies, a natural and organic beauty and wellbeing brand that opened in Covent Garden in 1981. You can find skincare, body care, aromatherapy, essential oils and herbal remedies in its blue bottles.
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Check prices at Neals Yard RemediesNeals Yard Remedies: what to know before you buy
The story
Neal's Yard Remedies opened its doors in Covent Garden in 1981. It describes its vision as pioneering natural and organic health and beauty one blue bottle at a time, using ethically sourced herbs, botanicals and essential oils. It says it was the first UK high street retailer to be certified CarbonNeutral and that its Dorset manufacturing site runs on renewable energy.
The range
Skincare is the largest group: cleansers, toners, serums, moisturisers, masks and eye and lip care. Alongside it sit bath and body products, deodorant, candles and room sprays, and aromatherapy with essential oils and diffusers. The brand also sells herbal remedies, Bach flower remedies and dried herbs. Many lines are built around a hero ingredient such as frankincense, damask rose or calendula, and the site offers gift sets for most occasions.
Ethics
The brand says it was first awarded ethical accreditation by the Good Shopping Guide in 2014, and that it has offset its emissions every year since 2008. These are its own claims, set out on its commitments page, and they sit behind the blue-bottle look the brand is known for.
Delivery
UK orders go by standard delivery with Evri or next-day delivery with DPD for the mainland, with a cut-off for ordering. A signature may be needed. Highlands and islands, Northern Ireland, the Isle of Man and the Channel Islands can take longer. Costs and the free-delivery threshold are shown at checkout.
Saving
Gift sets and larger sizes tend to work out better value than single products. The brand runs a rewards scheme, NYRewards, and an offers page for current promotions. Any live code is listed on this page: copy it and enter it at their checkout.
Returns
The brand will refund an item returned unopened within 14 days of receipt. Get in touch with customer services first for the address, and you pay for postage unless there is a problem with the order. If an item arrives damaged or incorrect, email a photo and the team will put it right with a prepaid label.
Questions about Neals Yard Remedies
Are there any Neals Yard Remedies discount codes?
We don't currently list a confirmed discount code. That doesn't mean the store has no promotions; check its website for current prices.
Where can I check Neals Yard Remedies's refund policy?
Read the retailer's current policy before buying. Eligibility can depend on the product, its condition and whether it has been used or activated. Refunds and returns
Is Neal's Yard Remedies organic?
The brand describes itself as natural and organic, and says it launched some of the first Soil Association organic beauty products. Check each product page for its own certification.
Where is Neal's Yard Remedies made?
The brand says its products are made at its own eco-manufacturing facility in Dorset, England, which is powered by renewable energy.
Does Neal's Yard Remedies offer next-day delivery?
Yes, to the UK mainland, when you order before the weekday cut-off. Remote areas can take longer.
Can I return Neal's Yard Remedies products?
Yes, unopened items within 14 days of receipt. Contact customer services first, and note that the brand covers postage only when there is a problem with the order.
What is Neal's Yard Remedies best known for?
Natural and organic skincare, aromatherapy and herbal remedies, sold in its blue bottles since the first shop opened in Covent Garden in 1981.
Who handles my order?
You complete your purchase with the retailer. For order changes, delivery questions or a refund, contact the seller shown on your order confirmation. Vouchernaut publishes shopping guides and offers; we don't process your purchase.
Got a question about Neals Yard Remedies?
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