Not On The High Street offers and deals

Not On The High Street is a marketplace of independent UK makers rather than a single retailer, so the range runs from personalised jewellery and homeware to food, experience days and Christmas decorations. It suits shoppers who want something less mass-produced for a birthday, anniversary or home update.

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By Vouchernaut Editors, updated 23 October 2026. We may earn a commission when you shop through these links, at no extra cost to you.

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Not On The High Street: what to know before you buy

Start with personalised gifts

Personalisation is where the marketplace stands out most. Engraved wooden items, personalised baubles and name-led keepsakes appear throughout the listings. Check whether the engraving or design can be changed before you buy, since the options differ from one small brand to the next.

Judge the maker, not just the product

Because the site brings together thousands of separate sellers, finish and materials depend on who made the item. Visit the brand's own collection where one is linked, and read the product description for materials and dimensions before ordering. A strong rating on one item says little about another from the same maker.

Use the occasion and recipient pages

The clearest entry points are the occasion pages for birthdays, weddings and new babies, plus the personalised pages for him, her, grandparents or pets. These narrow the field quickly when you have a specific person in mind.

Confirm delivery before you order

Each seller sends its own items and chooses from Not On The High Street's delivery options, so delivery costs and times can differ between sellers in one basket. Check the product page for the estimated arrival date, particularly for a gift needed by a fixed day, and read the returns information at checkout.

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Questions about Not On The High Street

Are there any Not On The High Street discount codes?

We don't currently list a confirmed discount code. That doesn't mean the store has no promotions; check its website for current prices.

Is Not On The High Street a shop that sells its own products?

No, it is a marketplace where independent UK brands list and sell their own products, so the maker and listing details vary from one seller to the next.

Can overseas businesses sell on Not On The High Street?

No, sellers must be registered and trade from the UK or Northern Ireland to apply.

Who handles my order?

You complete your purchase with the retailer. For order changes, delivery questions or a refund, contact the seller shown on your order confirmation. Vouchernaut publishes shopping guides and offers; we don't process your purchase.

Shoppers' questions

Questions about Not On The High Street, answered by us and by readers who've shopped there.

How much is Not On The High Street delivery?
Our answer
Each seller sends its own items and picks its delivery options from Not On The High Street's delivery guide. Standard delivery takes 1 to 3 business days from dispatch and is free on most products, otherwise £3.99 per seller. Express tracked delivery takes 1 business day from dispatch and costs £4.99 per seller. Fragile, large, heavy, perishable or high-value items are priced on the product page. Personalised and made-to-order items can take up to 30 days to make, so check the product page for dates.
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What is Not On The High Street's returns policy?
Our answer
For most items you have 28 days from delivery to tell the seller you want to return or exchange, then 14 days to send it back. Ask through 'My orders' in your account (guest shoppers use the customer service request form) and post it to the seller's own address, not Not On The High Street's Bristol office. You pay return postage unless the item is faulty or the seller offers free returns. Personalised, perishable and commissioned items, and hygiene-sealed items once opened, can't be returned. The seller refunds within 14 days of receiving the item back.
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Does Not On The High Street do a student discount?
Our answer
Yes. Not On The High Street gives students 10% off through UNiDAYS: verify your student status with UNiDAYS, which is free to join, to unlock the discount, then enter it at the payment stage of checkout. Only one discount can be used per order.
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Is Not On The High Street legit?
Our answer
Not On The High Street is run by Notonthehighstreet Enterprises Limited, registered in England and Wales (company number 05591382) with its registered office in Bristol. It's a marketplace: your contract is with the individual seller, it never holds the items itself, and it takes your payment as the seller's agent. It accepts major debit and credit cards, PayPal, Apple Pay and Klarna. For most items you have 28 days from delivery to tell the seller you want to return them, but personalised, perishable and commissioned items can't be returned.
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Answers from readers are their own experience, checked by us before they show.

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