Pagazzi

The story

Pagazzi was started in Glasgow in 1980 by Laura and Alan Pagan, who wanted to offer unusual and affordable lighting to their home town. It is still a family business, now run with their daughter Rebecca, the commercial director, and a wider team.

The first products were imported from Italy. Today the company works with suppliers around the world and describes itself as the UK's largest specialist lighting retailer.

The range

Lighting is the core: flush and semi-flush ceiling lights, pendants, chandeliers, spotlights, floor lamps, table lamps, wall lights, outdoor lights and bulbs. Plenty of it comes in LED, antique brass, black or gold finishes.

Customers asked for more than lighting, so the range grew to include mirrors, wall art, clocks, vases, throws and rugs, plus dining and occasional furniture. You can also browse by room, from bedroom and bathroom to hallway and garden.

Delivery

Pagazzi ships in stock items on working days from its warehouse and aims to dispatch within a day, though busy periods can slow that down. Everything goes by a tracked service, and the courier depends on the size of the order and where it is going.

Lighting, small homeware, mirrors, art and furniture are charged differently, and large furniture goes by a specialist service that arranges a delivery time with you. Some postcodes, islands and the Channel Islands have their own rates, and delivery to Northern Ireland was paused when its page was last checked. The basket shows what applies to you.

Saving

Pagazzi runs a sale section and an offer of the month. Any live code is listed on this page: copy it, then enter it before you pay, since express checkout buttons ask you to add codes first.

Returns

Start a return within 14 days of receiving your order, then send it back within another 14 days. Items must be unused, in perfect condition and in their original packaging. You get a prepaid DPD label to drop at a local point.

Online orders can also go back to the Glasgow Braehead and Uddingston stores, but not to other shops. A returns charge can be taken off if an item is returned because it was unsuitable, and a few products are fulfilled by partners with their own return terms, marked on the product page.