Shopping with Advanced MP3 Players
Choosing between players and accessories
The range covers portable digital audio players, desktop DACs and amplifiers, CD players, headphones, earphones and cables. Start by deciding whether you need a player you carry around, a desktop unit that sits at home, or a small USB dongle to improve sound from a phone or laptop. Portable players and dongles serve different listening situations, so matching the device to where you will actually use it saves money.
Using the support before you buy
The retailer states that every product ordered comes with technical and customer support, both before and after the sale, for the lifetime of the product. Because many of the devices involve codecs, file formats and setup choices, asking a question before ordering is a sensible step, particularly if you are new to hi-res audio.
Checking the returns terms
The returns policy refers to a 14-day cancellation right under UK consumer rules, with the goods needing to be returned in an unused, complete condition. Opened or used items may face a restocking fee on inspection, and the cost of sending an item back falls to the customer. Check these conditions before you open anything, particularly on higher-priced players.
Price and delivery
The retailer says it compares its prices with other UK retailers and will match a cheaper UK price if you send a message. Its own information says UK orders over currency 150 qualify for free standard delivery, so check the basket total against that threshold before assuming delivery is free.