Before you buy

Shopping with Pets Love Scruffs

Choosing between bed styles

The store's bed range covers box beds, ring beds, donut beds and soft-walled designs, and the names hint at the differences. Box beds are the most common choice and come in fabrics such as boucle, striped cotton and water-resistant outdoor-style materials. A water-resistant fabric is worth considering if your pet spends time outside or is prone to accidents, while a boucle or velvet finish suits an indoor space that needs to look polished.

Feeding and water accessories

Feeding bowls are sold as two-piece sets, which combine a food bowl with a water bowl for dogs or a food bowl with a saucer for cats. Matching sets make it easier to keep a consistent look across several rooms. Check the listed sizes on each product before buying, as dog bowl sets vary by capacity and cat sets are usually shallower.

Cat trees and fountains

Cat trees, scratchers and water fountains are a separate part of the range. Larger cat trees need enough floor space, so measure the area first. A water fountain can encourage cats to drink more, which is useful in homes where a cat tends to drink little from a standard bowl.

Delivery and returns to check

Standard delivery to UK mainland addresses is listed at a flat rate, with free delivery on orders of £30 or more. Next day delivery carries a separate charge, has a 2pm cut-off on working days and needs a signature. Returns require you to contact customer service for a returns authorisation number first, and the returned item must be in its original, undamaged condition.