Before you buy

Shopping with Preloved UK

Browsing the main categories

Preloved organises listings into broad groups such as Furniture and Fittings, Clothing and Jewellery, Collecting, Pets, and Horses and Livestock. Start with the category closest to what you want, then narrow down by searching. Because listings come from individual members, the range changes constantly and there is no fixed catalogue to compare.

Checking pet adverts first

The pets section carries the most detailed guidance on the site. Before buying an animal, look for sellers who are ID verified, as indicated by a blue tick next to their username. Preloved advises meeting the animal in its own home rather than somewhere neutral, and checking that young animals are old enough to leave their mother. Ask for vaccination and vet records, and confirm any registrations with the relevant body.

Preparing for a private purchase

Read the advert carefully and compare what the seller describes with what you see in person. Ask about health history, temperament, and diet, and be wary of any seller who refuses to let you see the mother of young animals. If something does not feel right, walk away and report the advert through the site.

Using the wider guidance

Preloved publishes practical checklists for pet buyers and rehomers, and explains its involvement with the Pet Advertising Advisory Group. These resources are worth reading before you commit, especially for horses, which need particular care when bought online.