Shopping with Smile Aligners Ltd (UK)
Choosing between day and night aligners
The main decision is how many hours you can realistically wear the trays. DayNight aligners are worn for about 22 hours a day and removed only to eat, drink anything other than water, or brush. NightFit aligners are worn for about 10 hours each night, which suits people who would find daytime wear awkward, though the FAQ indicates they usually take longer to complete.
Dual arch or single arch
Each range is offered as either a dual-arch set, treating both upper and lower teeth, or a single-arch set, treating only one row. A single-arch plan costs less on the page, but it only makes sense where the problem sits in one jaw. Confirm which arch needs correcting before comparing options, because a single-arch set will not address a bite issue involving both rows.
Whether aligners suit your case
The site lists mild to moderate crowding, spacing between teeth and teeth that have shifted after earlier braces as typical cases. It also states that severe bite problems or complex jaw issues may need in-clinic orthodontic treatment. Complete the online assessment before paying, since suitability matters more than the headline price.
Refunds and faulty aligners
Because the aligners are custom-made, the refund policy says they cannot be returned once manufacturing has begun, and refunds are only possible while production has not started. Completed scans or impressions are also non-refundable. If aligners arrive damaged, defective or incorrect, report it within 7 days of receiving them. Read the policy before ordering.
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