Before you buy

Shopping with Diamond Rocks

Choosing between natural and lab-grown diamonds The site separates its diamonds into natural and lab-grown ranges, which matters if you are weighing price against origin. Lab-grown stones can suit eternity rings or pieces where size matters more than provenance, while natural stones may appeal to buyers wanting a traditional heirloom. Check the stone type on each product page before comparing prices.

Where the bespoke service fits If the catalogue does not show the exact setting you have in mind, the bespoke design service is the obvious next step. It is most useful for engagement rings where you want a particular band, stone shape or vintage detail. Ask early about timescales, as a custom piece will take longer than something picked off the shelf.

Collecting or arranging delivery UK orders are sent by Royal Mail Special Delivery, but the package must be signed for, so make sure someone is available. Deliveries cannot go to a PO Box. If you would rather see a piece in person, you can arrange an appointment to collect an order.

Checking the details before you buy Read each product description for metal and stone details, and compare the setting with the photo rather than assuming it matches. The business notes its membership of the National Association of Jewellers, which is a useful reference point when judging a jeweller's standards.