Shopping with Discount Golf Store
Choosing between clubs, fitting and stock
If you're buying clubs rather than accessories, the fitting studio at the Rayleigh site is the main reason to pick this retailer over a generic online shop. The company describes Trackman and GC2 launch monitors, PGA-qualified fitters and a fitting fee that is refunded on purchases over £200, though putting fittings are excluded. Booking a fitting before you buy a driver or iron set makes sense, because shaft flex and loft decisions are hard to judge from a product page.
Delivery and minimum spend
UK mainland orders placed before 12:00 on a working day are listed for next working day delivery, and the site gives a free delivery threshold of £50 including VAT. Smaller items may travel by Royal Mail, while larger or higher-value parcels go by DPD, which requires a pin sent to you before delivery. Northern Ireland and the Scottish Highlands carry a separate charge and a longer timeframe, so check the regional table if you live outside the mainland.
Returns and what to watch for
The returns page allows 28 days from delivery for unwanted standard items, with returns needing to be unused and in original packaging. Return postage is your cost, and personalised custom-fitted clubs are excluded from the standard return right. If you return part of an order, a delivery charge may be deducted if your remaining spend falls below the free delivery threshold. Keep your proof of purchase, and bring it if you use a store.
Warranty and faults
The site states that products carry a minimum 12-month manufacturer warranty from purchase, with statutory consumer rights applying alongside it. For PowaKaddy and Motocaddy trolleys, the company may send you to an approved service agent. Report faults promptly, as the policy distinguishes between issues raised within 30 days and those raised later.