Shopping with Gardenesque
Choosing the right pot for your plants
The pots here are sized and styled for mature planting, so it helps to measure the root ball of what you intend to plant before you pick a size. The brand describes its large pots as frostproof and generously proportioned, which suits autumn bulb planting and repotting trees. Wheeled options are worth considering for heavy pots you may need to move, as one reviewer noted when using a wheeled pot for a tree.
Garden furniture and delivery
Larger furniture is shipped differently from smaller items. Indoor pots and benches go by standard courier, while large and fragile pieces are palletised for kerbside delivery. Garden furniture sets can carry a separate two-person delivery charge if you want them brought into a room of your choice. Check the delivery option at checkout, since a set may cost more to deliver than the price suggests.
Inspect on arrival
Fragile goods should be checked before you sign for them. The delivery information asks you to note any damage at the door and refuse goods that are damaged. Because some pieces are handmade, slight variations in finish are normal, so it is worth knowing this before you judge the colour or texture.
Returns and cancellations
Returns are not free for non-faulty items. Collection charges depend on the courier and the weight of the parcel, and pallet collections can be considerably more. Cancelling before dispatch avoids these costs, while cancelling after shipping is treated as a return. Keep the original packaging, as items must be returned in it.