Shopping with Doulton
Choosing the right format
The range splits into a few clear types. Under-sink and countertop systems suit people who want filtered water on tap or at the kitchen worktop. Gravity systems need no plumbing: you fill the top chamber with tap water and let it drain through the ceramic filters, which makes them a good fit for rented flats, student rooms and anyone who cannot or does not want to fit a unit. The Water Filter Bottle is for filtered water on the move, with a built-in carbon block filter.
Thinking about filters over time
Ceramic filters need replacing, so the running cost matters as much as the purchase price. Doulton offers replacement filters and a subscription option that saves 20% on them, which is worth considering if you would otherwise forget to reorder.
Checking the delivery and returns basics
Doulton's UK delivery page lists free delivery on orders over \u00a325, with next working day delivery to mainland UK on orders placed by 11:00 on weekdays. Surcharges apply to some Scottish and Northern Irish areas. Returns are accepted for a change of mind within 14 days of delivery, provided items are unused and in original packaging, and the return postage is paid by you.
Deciding whether it fits your home
If you mainly want better-tasting drinking water and have no plumbing work planned, a gravity or countertop system is the simplest route. If you want a clean-looking setup that stays out of sight, an under-sink system is the better choice, though it needs fitting.