Before you buy

Shopping with BioGaia

Choosing between the main product lines

BioGaia's UK range splits into a few clear groups. Baby drops and tablets are aimed at infants and young children, with some versions adding vitamin D. Gut-focused tablets and powders sit alongside the Prodentis lozenges for oral health and fresh breath. The skincare line includes the Aldermis Probiotic Ointment, a Gentle Balm-to-Milk Cleanser and a Soothing Face and Body Lotion for dry or sensitive skin. If your need is specific, start with the category rather than browsing the whole catalogue.

Checking the strain and formulation

The site repeatedly highlights L. reuteri, and the skincare FAQ names DSM 17938 specifically. If the strain matters to you, check the product page for the exact strain listed, since the brand's wider marketing describes the species rather than every formula. Ingredient lists differ between products, so compare the bottle or pack information against your own dietary and sensitivity needs before buying.

Subscribing or buying once

Subscriptions can be set to arrive every one, two or three months and the site describes a 20% discount on subscribed products. A subscription makes sense for a daily supplement you already use. For a trial, a single order is simpler. Check the refund page before buying, as the withdrawal terms are set out there.

Delivery and refunds

For UK orders the site lists free shipping on subscriptions and on orders over 40 pounds. Its refund page describes a 14-day right to withdraw, with returns sent to a Northampton address and refunds issued by the original payment method. Keep the order confirmation handy, and read the withdrawal terms before returning anything opened.