Before you buy

Shopping with Dermatica UK

Choosing between the routine essentials and a personalised formula

The routine essentials are ready-made products you can buy straight away, covering cleansers, serums, moisturisers and sunscreen. A personalised formula starts with an online consultation reviewed by the dermatology team, so it suits people who want their treatment matched to their skin rather than picking from a shelf. If you are unsure which route fits, the essentials are the lower-commitment starting point.

Picking a retinal strength

Retinal comes in three serum strengths, so beginners and people with sensitive skin can start at the lowest level and step up later. The site suggests using Level 1 if you are new to retinoids, moving to Level 2 once your skin has adjusted, and reserving Level 3 for when you have already used Level 2 comfortably. Product guidance also says to begin by applying two to three times a week before moving to nightly use.

Things to check before you order

Retinal is not suitable alongside other vitamin A products, and the site advises against use while trying to conceive, pregnant or breastfeeding. The serum has a bright yellow colour, so let it absorb fully before it touches clothing or bedding. The airless pump may need several presses before it dispenses on first use.

Whether a subscription suits you

The personalised service is built around regular deliveries, so it works best if you plan to stay on a routine for several months. The site describes check-ins and adjustments as ongoing, which means it is designed for longer-term use rather than a single purchase.