Copper

What is Copper CRM and who is it for?

Copper is a customer relationship manager that sits inside Gmail and Google Calendar. It suits small teams that already run on Google Workspace and want contacts, emails, deals and follow-ups in one place without leaving their inbox.

The maker says more than 30,000 companies use it, and it pitches itself at relationship-led businesses: agencies, consultancies, media firms and construction companies. Beyond contacts and sales pipelines, it can turn a won deal into a project for onboarding or delivery, which suits service firms more than high-volume sales teams.

How much does Copper cost in the UK?

Copper costs from $29 per seat a month on monthly billing, or $23 a month when billed annually. Prices are only shown in US dollars and exclude taxes, so UK buyers pay the sterling equivalent plus VAT where it applies.

• Basic: $29 a month, or $23 billed annually, up to 2,500 contacts
• Professional: $69 a month, or $59 billed annually, up to 15,000 contacts
• Business: $134 a month, or $99 billed annually, unlimited contacts

The 14-day free trial needs no card. Basic covers pipelines, task automation and project management. Professional adds workflow automation, bulk email, reporting and integrations, and the maker says 63% of customers start there. Business adds email series, custom reports, multi-currency and premium support.

Is Copper worth paying for?

Copper is worth it if your team lives in Gmail and wants a CRM people will actually keep up to date.

The catch is depth and price. One Trustpilot reviewer says custom reporting needs the most expensive plan. Annual subscriptions are non-refundable under its terms, according to a Trustpilot reviewer, so the trial is the time to test it properly.

Does Copper work with Outlook or Microsoft 365?

No. Copper says on its own site that it is designed only for Google Workspace and does not integrate with Microsoft Outlook or other email platforms.

If your business runs on Microsoft 365, Copper is the wrong choice. If you use Google Workspace, its Chrome extension brings contacts, deals and email history into Gmail and Google Calendar, and it syncs with Google Drive, Contacts, Sheets and Looker Studio.

Copper vs Dex: which is better?

Copper is a sales and project CRM for teams; Dex is a personal CRM for individuals keeping in touch with their network. They solve different problems.

Copper gives you shared pipelines, task and workflow automation, bulk email and reporting for a business, priced per seat from $23 a month on annual billing. Dex costs from $12 a month on annual billing and focuses on one person's relationships, pulling contacts from LinkedIn, email, WhatsApp and calendar and reminding you to stay in touch. A small agency tracking clients and deals should look at Copper; a founder or job seeker managing their own network should look at Dex.

How do you get Copper cheaper?

Annual billing is the main saving Copper offers, cutting the per-seat price by roughly 14% to 26% depending on the plan. On Business that is $99 a month per seat rather than $134.

The free trial lasts 14 days with no card, and the maker says you can pay and add your team later. Buying only the seats you need also matters, since every plan is priced per seat, and Basic's 2,500-contact cap is enough for many small firms.