Shopping with iscooterglobal
Matching the scooter to your journey
The site groups its range into electric scooters, off-road e-scooters, electric bikes, mobility scooters, hoverboards and kids' models. Listed motor power and maximum range vary widely, from entry models at 250W to top scooters at 2000W. Work out your typical journey first, then compare the stated maximum range against it, since maximum figures are usually quoted under ideal conditions and real range will be lower with hills, heavier loads or colder weather.
Understanding delivery by product type
The delivery page separates products by type. Scooters and hoverboards are listed with free standard delivery to eligible UK addresses, while accessories can ship separately and arrive on a different day. Some electric bikes and off-road models may travel by specialist or palletised transport because of their size and weight, so check the delivery notes on the product before ordering if access to your property is limited.
Checking returns before you buy
The returns policy allows new, unused items to be returned for up to 30 days after original delivery, with proof of purchase required. Opened e-scooters and e-bikes carry a restocking fee, and hoverboards, kids' e-scooters and several mobility models are listed as non-returnable. Accessories are also excluded, so confirm a part fits your model before buying it.
Reporting damage and defects
Quality issues within 30 days can be handled free of charge, while later defects move to paid repair cover. Shipping damage must be reported within 48 hours of delivery, with photos or video of both the outer packaging and the scooter. Keep the original packaging until any claim is resolved.