Shopping with Lentiamo
Choosing between lens replenishment and frames
Lentiamo's range splits into two jobs. For contact lenses, the site lists daily, two-weekly and monthly options, plus solutions such as multi-purpose products. If you wear lenses regularly, the regular shipping service is worth a look. It lets you set a repeat order, receive a reminder three days before each shipment, and postpone or cancel a delivery when you need to. The service also notes a permanent 3% discount on chosen lenses.
Where the glasses and sunglasses sit
For frames, the site separates prescription glasses, designer sunglasses and computer glasses. Sunglasses are listed with options such as polarised and gradient lenses, which are useful distinctions if you drive or spend long periods outdoors. Check the listing before assuming a particular style can be made to your prescription.
Before you order
Check that the lens type on your current prescription matches what you are buying, particularly if you use toric lenses, which the site notes can have longer delivery times. Products not in stock can still be ordered in advance. The returns policy is strict on contact lenses: packaging must be sealed, undamaged and free from markings, so keep boxes intact until you know they suit you.
Delivery and returns for UK orders
Lentiamo states that it ships to the United Kingdom and throughout Europe. Its returns page sets out a 30-day window from receiving an order, with a Royal Mail label sent after you submit a request, and a photo check before a return is accepted. Glasses and other items can be returned without giving a reason, but must be in their original condition with all accessories.