Choosing between the ranges
The webstore groups its tableware into named collections, including 1815, Pacific, Gordon Ramsay and Kinship. The collection name tells you the design family, so compare pieces within the same line when you want a matching table setting. Kinship is presented as a set of paired tumblers and flutes rather than dinnerware, so it suits gifting more than everyday dining.
Checking what a set includes
Most dinnerware is listed as a set, with the piece count in the product title. Examples include a 16-piece dinner set, a 12-piece dinner set, and sets of four or six bowls and mugs. Read that number before adding to your basket, as a pasta bowl set and a full dinner set are sold separately.
Care and everyday use
The webstore FAQ says many tableware items are dishwasher safe and that most are microwave safe unless they have metallic decoration. Because this varies by product, check the individual product details for care instructions. The brand also notes that small variations in colour and finish are part of production, so pieces from the same set may not look identical.
Delivery and returns
The delivery page lists DPD Next Day Delivery for mainland UK orders, with the webstore unable to deliver to Jersey, the Channel Islands, PO Box addresses or secure home delivery boxes. Returns are accepted within 30 days of receipt, and return postage is your responsibility unless an item is faulty, damaged or sent in error. The FAQ also states there is no exchange service, so a different item needs a return and a new order.