Arc Parking discount codes and vouchers

What does Arc Parking offer at Heathrow?

Arc Parking runs off-airport parking for Heathrow Terminals 2, 3, 4 and 5, in two forms. With park and ride, staff take the car at its site and a free shuttle runs to the terminal; the FAQ describes the shuttles as 9-seater minivans with limited luggage space, and the terms cap each journey at eight passengers. With meet and greet, a driver meets you at the departure terminal and brings the car back to the same terminal when you return. The site moved on 9 June 2026, and the homepage now gives its location as Stockley Country Park, UB8 3LN, open from 4am to midnight every day. The FAQ recommends reaching the site at least 90 to 100 minutes before the airline's check-in deadline. Prices only appear after a date search.

What extra charges can apply?

Arc lists its extra charges up front on the homepage and in the FAQ, and several are easy to trigger:

• Arriving well outside the booked drop-off window: £20 per day.
• Coming back before the booked return date: £20.
• Staying beyond the booked end date: the daily rate for each extra day.
• A van, minibus or other oversized vehicle: £35, declared at booking.
• Having the car returned outside 04:00 to 23:59: £30, under the terms.
• An optional recorded condition inspection: £10.

Heathrow's own terminal drop-off and pick-up charges aren't included and are paid to the airport. The terms also leave ULEZ compliance with the driver, since cars may be moved around the Heathrow area during the stay.

How is your car looked after?

Cars are parked in open-air compounds and may be driven between Arc's sites around Heathrow during the booking, as both the FAQ and the terms state. CCTV covers the site but not every area, and footage is kept for up to 30 days. The terms put the car at the owner's risk unless Arc's negligence is proven, cap its liability at £750 per incident and separately require a £750 customer excess before it authorises repairs, which have to go through its approved repairer. Read together, those clauses leave most minor damage with the customer, which is why the £10 inspection and dated photos at drop-off matter more here than at a firm with standard terms. Damage is meant to be raised with staff before driving away, since the terms allow later claims to be declined, and Arc aims to answer complaints in writing within 15 working days.

How do cancellations work?

Direct bookings cancelled more than 48 hours before drop-off are refunded minus a £15 admin fee, while cancellations inside 48 hours, bookings made within 48 hours and no-shows get nothing back. Dates, times and vehicle details can usually be amended, with any price difference charged. Arc also takes bookings through comparison sites and agents, and for those the agent's own cancellation terms decide the refund, so the agent is the first contact.

What do customers say about Arc Parking?

Reviews are mostly positive, but the complaints are serious. On Trustpilot it scored 3.9 out of 5 from 68 reviews in October 2026, with 69% five-star and 25% one-star ratings. Happy reviewers mention fair prices, quick handovers and friendly drivers. The one-star reviews describe slow collections, damage disputes involving the £750 excess, a crowded shuttle van and, in one case, a car the owner believes was driven while they were away. Arc replies to about half of its negative reviews.

How can you pay less at Arc Parking?

The codes on this page go in the discount code box on Arc's search form. In October 2026 a pop-up on its homepage also offered 15% off a first booking in return for an email sign-up. Arc describes park and ride as its budget-friendly option. Some of the extras are avoidable: arriving within the booked drop-off window and collecting on the booked date keep the £20 charges off the bill, while a van that isn't declared at booking still pays the £35 fee on site.