What is Marks & Spencer's returns policy?

Marks & Spencer gives 28 days to return most items, bought online or in store. For Sale items bought online, you have 14 days to tell M&S from your account, then a further 14 days to send them back. Returns by post through Evri or Royal Mail are free, though returns worth under £10 usually can't go by post. Online orders can also go back to M&S stores, except railway, hospital and service station stores. Fashion, home and beauty stores process returns within a day, against up to 10 days by post. Items must be unused, with hygiene and beauty seals intact.

• M&S: Returns and Refunds