- What it costs
- Amazon Prime
- How to cancel
How to cancelUK rights
How to cancel Amazon Prime
You can cancel Amazon Prime online or in writing. Amazon's terms let you end Prime at your next payment date or cancel it now; any refund depends on whether Prime benefits were used.
Step by step
- Go to Your Amazon Prime Membership on amazon.co.uk and sign in.
- Select Manage, then select Update, Cancel and More.
- Follow the on-screen instructions to end your membership.
- Or post Amazon's cancellation form to Amazon EU Sarl, 38 avenue John F. Kennedy, L-1855 Luxembourg.
Steps read at Amazon: Cancel Your Amazon Prime Membership on .
Also from: Amazon: Prime Cancellation Form
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When it ends
Amazon's terms let you end Prime at your next payment date or cancel it now; any refund depends on whether Prime benefits were used.
Refunds
A full refund if no Prime benefits were used this period, maybe a partial one if only delivery was used, and none if Prime Video, Music or Gaming were used.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Prime Monthly
Ongoing subscription until cancelled
£8.99 a month
Prime Annual
Ongoing subscription until cancelled
£95 a year
Prime for Students and 18-24 year-olds (monthly)
Only for students and 18 to 24-year-olds
For students and 18 to 24-year-olds
£4.49 a month
Prices read at Amazon Prime (amazon.co.uk) on .
Cheaper ways in
Prime Annual is £95 a year; 12 months of Prime Monthly at £8.99 come to £107.88.
Students and 18 to 24-year-olds pay £4.49 a month, against £8.99 for Prime Monthly.
Prime starts with a 30-day free trial, then renews at £8.99 a month or £95 a year until cancelled.
A Prime member can share certain Prime benefits with another adult in their Amazon Family (not on the student plan).