- What it costs
- ChatGPT
- How to cancel
How to cancelUK rights
How to cancel ChatGPT
You can cancel ChatGPT online or in the app. It ends at the end of the time you've paid for.
Step by step
- Sign in to ChatGPT, open your account menu and select Settings.
- Select Billing, then under Cancel plan, select Cancel.
- If billing controls are missing, sign in to the same ChatGPT account in a different browser and open your billing settings again.
- If you subscribed through the Apple App Store or Google Play, cancel in that store's subscriptions instead: deleting the app doesn't cancel.
Steps read at OpenAI Help: Canceling your ChatGPT subscription on .
Also from: OpenAI Help: About ChatGPT Pro tiers
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When it ends
It ends at the end of the time you've paid for.
Notice
Cancel at least 24 hours before your next billing date.
What you keep
Cancelling doesn't delete your ChatGPT account: OpenAI says you don't need to delete it to stop future charges.
Refunds
Cancelling stops future renewals but doesn't refund earlier charges; refund eligibility depends on your purchase and location.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Go
More messages, uploads and image creation than Free; may include ads
£7 a month
Plus
Everything in Go, plus projects, scheduled tasks and custom GPTs
£20 a month
Pro
Priced 'From £89'; your choice of 3 usage tiers
£89 a month
Prices read at ChatGPT: Plans and pricing (chatgpt.com/pricing) on .
Cheaper ways in
ChatGPT's Free plan is £0 a month, with limited messages, uploads, image creation and voice chats.
Go is £7 a month against £20 for Plus; Plus adds advanced reasoning models, projects, scheduled tasks and custom GPTs. Go may include ads.