- What it costs
- English Heritage membership
- How to cancel
How to cancelUK rights
How to cancel English Heritage membership
You can cancel English Heritage membership by phone. It ends at the end of your minimum term.
Step by step
- Call English Heritage on 0370 333 1181. Its membership help page gives phone as the way to cancel.
- Lines are open Monday to Saturday, 9am to 5pm.
- Say you want to cancel. If you go ahead, the cancellation is set for your next annual renewal.
- Paying by Direct Debit? It renews after 12 months unless you tell them by the date in your renewal letter.
Steps read at English Heritage: Membership FAQs on .
Also from: English Heritage: Membership Terms and Conditions
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When it ends
It ends at the end of your minimum term.
Notice
Tell them by the date stated in your renewal letter
Leaving early
If you cancel during the 12 months, refunds or extensions are not offered and any outstanding balance is payable in full.
Refunds
Joined online or by phone? You can change your mind within 14 days for a refund, less entry fees for any paying sites you visited.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Family 1 Adult
One adult and up to 6 children; or 12 monthly Direct Debits of £7
£84 a year
Family 2 Adults
Two adults and up to 12 children; or 12 monthly Direct Debits of £12.42
£149 a year
Joint Adult
Two adults aged 18+; or 12 monthly Direct Debits of £12.42
£149 a year
Adult and Senior
One adult under 65 and one aged 65+; or 12 monthly Direct Debits of £10.83
£130 a year
Joint Senior
Only for over 65s
Two adults aged 65+; or 12 monthly Direct Debits of £9.67
£116 a year
Individual Adult
One adult aged 26+; or 12 monthly Direct Debits of £7
£84 a year
Young Adult / Student
Only for 18 to 25s and NUS card holders
Aged 18-25 or with a valid NUS card; or 12 monthly Direct Debits of £3.67
£44 a year
Senior
Only for over 65s
One adult aged 65+; or 12 monthly Direct Debits of £6
£72 a year
Prices read at English Heritage membership page on .
Cheaper ways in
Young Adult / Student membership is £44 a year (or £3.67 a month) for 18 to 25-year-olds and NUS card holders, against £84 for Individual Adult.
Joint Adult covers two adults aged 18+ for £149 a year; two Individual Adult memberships would cost £168.
Senior membership is £72 a year for one adult aged 65+, and Joint Senior £116 for two.
Each adult member brings up to six children under 18 free, so a family pays only for the adults.