- What it costs
- Google One
- How to cancel
How to cancelUK rights
How to cancel Google One
You can cancel Google One online. It ends at the end of the time you've paid for.
Step by step
- On your computer, go to Google One (one.google.com).
- Click Settings, then Cancel membership.
- To confirm, click Cancel membership. You should get a confirmation that your subscription has been cancelled.
Steps read at Google One Help: Cancel your Google One membership on .
Also from: Google One Help: Purchase, cancellation and refund policies, Google One Help: Update your Google One plan
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When it ends
It ends at the end of the time you've paid for.
What you keep
You keep up to 15 GB free. Over that, Gmail can't send or receive and Drive and Photos stop uploading; after two years over quota, content may be deleted.
Refunds
Google says storage plans are non-refundable in most places; UK buyers of Google storage on Google Play can cancel within 14 days for a full refund.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Basic 100 GB (monthly)
100 GB for Google Photos, Drive and Gmail; share with up to five others
£1.59 a month
Basic 100 GB (yearly)
100 GB for Google Photos, Drive and Gmail; share with up to five others
£15.99 a year
Google AI Plus 400 GB (monthly)
400 GB storage; 2x Gemini access; share with up to five others
£4.49 a month
Google AI Plus 2 TB (monthly)
2 TB storage; double Gemini usage limits; share with up to five others
£7.99 a month
Google AI Plus 2 TB (yearly)
2 TB storage; double Gemini usage limits; share with up to five others
£79.99 a year
Google AI Pro 5 TB (monthly)
5 TB storage; includes YouTube Premium Lite and Google Home Premium Standard
£18.99 a month
Google AI Pro 5 TB (yearly)
5 TB storage; includes YouTube Premium Lite and Google Home Premium Standard
£189.99 a year
Google AI Ultra 5x (monthly)
20 TB storage; 5x the Pro plan's Gemini usage limits
£79.99 a month
Google AI Ultra 20x (monthly)
30 TB storage; 20x the Pro plan's Gemini usage limits
£189.99 a month
Prices read at Google One: Plans and pricing (one.google.com) on .
Cheaper ways in
Basic (100 GB) is £15.99 a year against £1.59 a month; Google says paying yearly saves £3.09.
Google AI Plus (2 TB) is £79.99 a year against £7.99 a month; Google says paying yearly saves £15.89.
Google AI Pro (5 TB) is £189.99 a year against £18.99 a month; Google says paying yearly saves £37.89.
Each plan on Google's UK plans page lets you share its storage with up to five others, from £1.59 a month for 100 GB.
Eligible university students aged 18+ can get Google AI Plus (400 GB) free for a year, then £4.49 a month unless cancelled; redeem by 31 Dec 2026.