- What it costs
- Gousto
- How to cancel
How to cancelUK rights
How to cancel Gousto
You can cancel Gousto online or in the app. Future boxes without recipes are removed when you cancel; a box past its cut-off (12pm, 3 days before delivery) can't be cancelled.
Step by step
- On the website, log in and click My Gousto, then click 'Subscription Settings'.
- Click 'Cancel Subscription'.
- In the app, log in and tap 'Profile', then 'Manage Subscription', scroll down and tap 'Cancel Subscription'.
- Boxes you've already chosen recipes for aren't cancelled with the subscription: in Upcoming deliveries, open each one and click Skip delivery, then Cancel delivery.
- Make changes before the cut-off, 12pm (noon) 3 days before delivery; after that a box can't be changed or cancelled.
Steps read at Gousto Help: How do I cancel my subscription? on .
Also from: Gousto Help: How does my Gousto subscription work?, Gousto Help: Cancelling my subscription or my account
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When it ends
Future boxes without recipes are removed when you cancel; a box past its cut-off (12pm, 3 days before delivery) can't be cancelled.
Notice
Cancel by 12pm (noon), 3 days before your next delivery
What you keep
You can still use your Gousto account to restart the subscription or order a one-off box.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
1 person, 3 recipes a week
£26.01 box plus £3.99 delivery; 3 portions; some recipes cost extra
£30 a week
2 people, 2 recipes a week
£28.00 box plus £3.99 delivery; 4 portions; some recipes cost extra
£31.99 a week
2 people, 3 recipes a week
£32.25 box plus £3.99 delivery; 6 portions; some recipes cost extra
£36.24 a week
2 people, 4 recipes a week
£38.52 box plus £3.99 delivery; 8 portions; some recipes cost extra
£42.51 a week
2 people, 5 recipes a week
£46.50 box plus £3.99 delivery; 10 portions; some recipes cost extra
£50.49 a week
3 people, 3 recipes a week
£42.45 box plus £3.99 delivery; 9 portions; some recipes cost extra
£46.44 a week
4 people, 3 recipes a week
£47.25 box plus £3.99 delivery; 12 portions; some recipes cost extra
£51.24 a week
4 people, 5 recipes a week
£64.00 box plus £3.99 delivery; 20 portions; some recipes cost extra
£67.99 a week
5 people, 3 recipes a week
£59.01 box plus £3.99 delivery; 15 portions; some recipes cost extra
£63 a week
Prices read at Gousto: Box prices (gousto.co.uk/box-prices) on .
Cheaper ways in
New customers get 50% off the first box, 40% off the second and 20% off the 3rd to 6th, with free delivery on the first box.
More recipes cost less a portion: for 2 people, £7.00 a portion with 2 recipes and £4.65 with 5 (before £3.99 delivery).