- What it costs
- NOW
- How to cancel
How to cancelUK rights
How to cancel NOW
You can cancel NOW online. It ends at the end of the time you've paid for.
Step by step
- Sign in on the NOW website (NOW recommends a desktop, laptop or tablet rather than a mobile) and go to Membership & Payment.
- Select the membership or viewing experience you don’t want any more.
- Click Cancel membership or Cancel viewing experience and follow the onscreen steps.
- If you have more than one TV membership, cancel each of them separately.
- Look for the confirmation message, and a confirmation email within 3 hours.
Steps read at NOW Help: How to cancel your NOW Membership on .
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When it ends
It ends at the end of the time you've paid for.
Leaving early
On a minimum-term plan you can cancel any time, but it takes effect at the end of the minimum term and the remaining monthly payments are still taken.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Entertainment
Sky Originals and exclusive US shows, with ads; cancel any time
£7.99 a month
Entertainment & HBO Max
Entertainment plus HBO Max Basic with Ads; cancel any time
£9.99 a month
Cinema
Latest blockbusters and Sky Original movies, with ads; cancel any time
£9.99 a month
All Sky Sports
Fully Flexible, no contract; cancel any time
£34.99 a month
Football
Fully Flexible, no contract; cancel any time
£30.99 a month
Multi-Sport
Fully Flexible, no contract; cancel any time
£26.99 a month
Sports Day
All of Sky Sports for 24 hours
£14.99 as a one-off
Boost
Only for NOW members, as an add-on
Add-on: Full HD, 2 streams, ad-free on demand
£6 a month
Ultra Boost
Only for NOW members, as an add-on
Add-on: up to 4K, 3 streams, ad-free on demand
£9 a month
Prices read at NOW Membership FAQs (nowtv.com) on .
Cheaper ways in
Entertainment Saver: £4.99 a month for a 6-month minimum term, then £7.99 a month unless cancelled.
Entertainment & HBO Max Saver: £6.99 a month for a 6-month minimum term, then £9.99 a month.
Cinema Saver: £6.99 a month for a 6-month minimum term, then £9.99 a month.
Cinema and Entertainment together: £8.99 a month for 6-month minimum terms, then £7.99 for Entertainment and £9.99 for Cinema.
12-month Sports savers: All Sky Sports £27.99, Football £23.99 and Multi-Sport £19.99 a month, then £34.99, £30.99 and £26.99.