- What it costs
- Uber One
- How to cancel
How to cancelUK rights
How to cancel Uber One
You can cancel Uber One in the app. It ends at the end of the time you've paid for.
Step by step
- In the Uber app, tap the profile icon.
- Tap 'Uber One'.
- Scroll and tap 'Manage Membership'.
- Select 'End Membership' and then 'Leave Uber One' to cancel your membership.
- Do this at least 48 hours before your next scheduled payment; inside 48 hours, contact Uber support to cancel.
- Within 14 days of buying, use the form on Uber's help page so Uber can help you cancel.
Steps read at Uber Help: How do I cancel my Uber One membership? on .
Also from: Uber: Renewable Passes Terms (United Kingdom)
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When it ends
It ends at the end of the time you've paid for.
Notice
At least 48 hours before your next scheduled payment
What you keep
Benefits last to the end of the billing period (a free trial ends when you cancel). Uber One credits expire at the end of that period.
Refunds
No pro-rata refunds, but within 14 days of joining (or of an annual renewal) you can cancel through support for a refund.
What did they offer you to stay?
Tell us what happened. We'll show what readers were offered once 100 who tried to cancel have answered.
Offers vary from one reader to the next and change over time. These are readers' answers, not a promise.
What did they offer you, and did you stay?
No reports yet
Reports are readers' own, checked by us before they show. Offers vary and change. House rules
Your rights
If you signed up online or by phone, you can usually cancel within 14 days of the day you signed up, without giving a reason.
Consumer Contracts Regulations 2013, regulation 29
If you asked for it to start within those 14 days, you usually pay for what you had up to the day you told them you were cancelling.
Digital content, such as a film or a book you stream or download, is the exception: once it has started with your agreement, and you accepted that you'd lose the right to cancel, you usually lose those 14 days.
If Apple or Google Play bills you for it, you cancel it with them, not with the seller. On Google Play, deleting the app doesn't cancel it.
This is general information, not legal advice. For advice on your own case, contact Citizens Advice.
Citizens Advice: Contact the consumer service
Checked on .
If it's the price
Uber One monthly
£4.99 a month
Uber One annual
£49.99 a year
Uber One for Students monthly
Only for students aged 18 and over
For students aged 18 and over, verified through SheerID
£2.49 a month
Uber One for Students annual
Only for students aged 18 and over
For students aged 18 and over, verified through SheerID
£24.99 a year
Prices read at Uber One (uber.com/gb) on .
Cheaper ways in
Uber One is £49.99 a year, against £4.99 a month (£59.88 over 12 months).
Students aged 18 and over pay £2.49 a month or £24.99 a year for Uber One for Students, once verified through SheerID.