Is Circleback worth paying for?
Circleback is worth paying for if you want meeting notes to go somewhere automatically, because the paid plans unlock automations with every integration. If you only need readable notes from a handful of meetings, the free plan already covers notes, action items and transcripts.
The free plan is unusually complete: unlimited meetings, online and in-person recording, speaker-labelled transcripts, AI search across meetings and API, MCP and CLI access. The limits are a 30-day history, limited automations and two teams. Pro removes the history limit, keeps recordings for a year and adds automations with Notion, HubSpot, Salesforce, Attio and webhooks. The few reviews on Product Hunt and Trustpilot praise the notes and search, while critics mention missed recordings and support that relies on canned replies.
How much does Circleback cost in the UK?
Circleback prices in US dollars per user: Pro is $18 a month or $15 a month billed annually, Business is $29 a month or $25 a month billed annually, and Enterprise is $35 a month on annual billing only. Your bank converts the charge to pounds at the day's rate.
- Free: unlimited meetings with 30 days of history and limited automations
- Pro: unlimited history, a year of recording storage, all integrations and custom AI insights
- Business: admin roles, unlimited free viewers, custom data retention and two years of recording storage
- Enterprise: SSO, SCIM, invoice billing, unlimited storage and HIPAA compliance, with automatic volume discounts that fall to $15 per user at 5,000 seats
Paid plans start with a free trial. Team members who only read shared notes can be added as free viewers.
Circleback vs Granola vs Krisp: which is better?
Circleback is the stronger choice for automations and in-person recording; Granola suits people who like to type their own notes during a call; Krisp suits people whose main problem is noisy audio. All three can record without a bot joining the call.
Circleback lets you choose between a bot and its desktop app, and adds iPhone, Android and Apple Watch apps for meetings in a room. Granola has a free plan with 30 days of history too, and builds its AI notes on top of what you type. Krisp has no free plan, costs $16 a month or $8 billed annually for Core, and pairs its note taker with noise cancellation that Circleback does not offer.
Is Circleback safe for client and company meetings?
Circleback states that it does not train AI models on customer data, and its site lists SOC 2, GDPR, HIPAA and the EU-US Data Privacy Framework. Data is hosted in the United States, so UK organisations rely on the UK Extension to the Data Privacy Framework for the transfer.
The privacy policy says recordings and transcripts are passed to AI model and transcription providers only to provide the service, and that data is kept while your account is open. Deletion is by request to support. Business adds custom data retention and enforceable default settings, and Enterprise adds single sign-on, which matters for firms that need to control who records what.
How do you get Circleback cheaper?
Annual billing is the simplest saving, taking Pro from $18 to $15 a month and Business from $29 to $25. Students and non-profits can pay much less through discounts the maker lists on its pricing page.
- Students get 50% off by signing up with a school email or sending proof of study to support
- Non-profits get 30% off by signing up with a non-profit email and contacting support
- Colleagues who only read notes can join as free viewers rather than paid seats
- Enterprise discounts apply automatically as seats are added, with no sales call