Hamleys discount codes and vouchers

What does Hamleys sell?

Hamleys sells toys and games from baby and preschool up to collectables. The online shop is arranged by type: LEGO and other construction sets, soft toys and teddy bears, early learning toys, action figures and vehicles, dolls, board games and puzzles, arts and crafts, science kits, outdoor and ride-on toys, and console games. Alongside the big toy brands sits Hamleys’ own range, mostly plush and bears. You can also browse by age, by brand or by price band, and the gift finder helps when you’re buying for a child you don’t know well.

How does Hamleys delivery work?

Hamleys delivers to addresses across the UK. Standard tracked delivery, next-day, named-day and collection from a local parcel shop are offered, and the cost of each depends on the service and the size of the order, all shown at checkout. Orders sent from its warehouse come with a dispatch email and a tracking link, and the courier gives a delivery window on the day. Large outdoor and ride-on toys travel straight from Hamleys’ suppliers to UK mainland addresses only and take longer; the product page gives the expected time. The Scottish Highlands and the Channel Islands have their own charges, and Hamleys can’t deliver to BFPO addresses.

Can I return toys to Hamleys?

Yes. Unused toys in a condition to be sold again can be returned for a refund or exchanged within the period set out on Hamleys’ returns page, either by post using its Freepost address or in person at a Hamleys shop. If you bought online and return in a shop, take the order invoice, and the refund goes back to the card you paid with. Personalised and made-to-measure items can only be returned if they’re faulty. Faulty toys are refunded or replaced, though that doesn’t cover accidental damage or misuse. Your legal right to cancel an online order within 14 days applies as well.

Where are the Hamleys shops?

The flagship has been on Regent Street in London since 1881, spread over seven floors with a different kind of toy on each. Hamleys’ store list also covers Westfield London, London Bridge, St Pancras and Glasgow, shops in airports and Hamleys stores abroad. Regent Street runs bookable experiences, such as a slime-making workshop, listed on the website’s What’s On pages. Shops open and close, so check the store finder on hamleys.com before a trip.

How do I use a Hamleys discount code?

Copy a code from this page and enter it at checkout on hamleys.com, where the total updates before you pay. Hamleys codes often leave out some products, such as reduced items or gift cards, and usually can’t be combined with another code, so read the terms under each one here first. Klarna’s pay-later options are offered at checkout, and Hamleys gift cards can be spent online and in its shops.