Shoppers' questions: Hoseasons
What is Hoseasons' cancellation policy?
Hoseasons charges by how many days before arrival it gets your notice, with separate tables for lodges and parks, cottages and boats. Cancelling early, from 43 to 85 or more days out depending on the booking, costs the full standard deposit, which is non-refundable. After that the charge is a share of the total accommodation cost, rising to 95% within 7 days for lodges, parks and boats, and 100% within 42 days for cottages. Booking and handling fees aren't refunded, nor is cutting a stay short. Lodges and parks sell Enhanced Cancellation Terms, refunding cancellations for qualifying reasons such as certified illness, less a £60 charge and other fees.
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