Shopping with Headfirst Bristol
Use Headfirst for the exact Bristol event rather than treating the platform as the organiser. Check the supplier, venue, date, entry conditions and every charge shown at checkout.
Headfirst's customer terms explain that ordinary bookings and booking fees can be non-refundable, while some sold-out events may enable its Reissue resale route. The event supplier can set additional conditions.
Keep the ticket in the original account and use the platform's own resale or support process. Buying from an informal screenshot removes the order history and can leave you with an invalid code.

