How do I get a refund from Black Circles?

Black Circles' terms give you 30 days from the day after delivery, or until the arranged fitting date, to cancel and return unused tyres in the condition you received them for a full refund. Start a return through its Contact Us page. For a change of mind you pay the return costs, and if Black Circles collects the tyres it can charge a fixed £20 collection fee. Faulty, damaged or wrongly described tyres go back at its cost. Once a refund is confirmed it's processed straight away, but can take 3 to 5 working days to reach your account.

• Blackcircles.com: Terms of Sale
• Blackcircles.com: How do I return my tyres?
• Blackcircles.com: How long does a refund take?