The story
Bunches began in 1989, when Erik and Sandra Hoving sold flowers from under an umbrella in Mansfield. The idea of sending flowers by post followed, and it started working with the Post Office in 1990. It moved online around the turn of the millennium and is now run by the next generation of the family.
The range
Flowers come as letterbox bouquets that fit through the door and hand tied bouquets that arrive in a box. Several designs come in more than one size. Beyond flowers there are house plants, dried flowers and wreaths, hampers, cakes, wine, greetings cards and digital gift cards, plus flower subscriptions if you want a regular delivery.
Freshness
Many of the flowers are sent in bud so that they last longer in the vase. Bunches backs its flowers with a seven day freshness guarantee, and lists how long each variety should last along with care tips. If something isn't right, you contact customer support.
Delivery
Flowers go by Royal Mail Tracked, with next-day delivery available if you order before the daily cut-off, which is earlier at weekends. You can also order ahead for a chosen date. Bunches delivers across Great Britain and Northern Ireland, but not to the Republic of Ireland, Jersey or Guernsey. It doesn't offer same-day delivery or deliver on bank holidays, and it can't guarantee an exact time, so order early for a fixed date.
Saving
Live codes are listed on this page: enter one at the Bunches checkout. Customers with an account also earn Posy Points on each order, which can be used against a later one, and there is a student discount route through Student Beans.
Returns
Flowers are perishable, so the usual right to return doesn't apply, though your statutory rights are unaffected. If you're disappointed, call or email customer support within two weeks of dispatch. Bunches says it aims to answer within a working day and settle complaints within three.