What is Not On The High Street's returns policy?

For most items you have 28 days from delivery to tell the seller you want to return or exchange, then 14 days to send it back. Ask through 'My orders' in your account (guest shoppers use the customer service request form) and post it to the seller's own address, not Not On The High Street's Bristol office. You pay return postage unless the item is faulty or the seller offers free returns. Personalised, perishable and commissioned items, and hygiene-sealed items once opened, can't be returned. The seller refunds within 14 days of receiving the item back.

• Not On The High Street: What is your returns policy?
• Not On The High Street: Are return postage costs reimbursed?
• Not On The High Street: What is your returns address?