What is Debenhams' returns policy?

You have 21 days from the day you receive your order to return an item. Debenhams takes a returns fee from your refund: £2.49 by InPost or ASDA, £2.99 by Evri or Royal Mail. You start the return in its returns portal, and the steps depend on whether Debenhams or a partner brand supplied the item. Clothing and footwear must be unworn and unwashed with labels attached, and cosmetics, pierced jewellery, swimwear and lingerie can't go back once a hygiene seal is broken. Refunds take up to 14 days to process, plus up to 5 days for your bank. Debenhams doesn't do exchanges.

• Debenhams: Returns Information