Shoppers' questions: Holiday Extras
What is Holiday Extras' cancellation policy?
Flextras Cancellation, Fully-Flexible, Free Cancellation and Saver bookings can be changed or cancelled free up to 2 hours before your booked arrival for parking, lounges and Fast Track, or 1pm on arrival day for hotels, unless the product's terms say otherwise. Cancelling one of the first three gives credit for the full value, usable for 18 months, which can be swapped for a cash refund within 14 days of issue, less £10 if you cancel 7 or more days after booking. Saver bookings get credit to rebook the same product, with no refund. Supersaver, Can't Cancel or Amend and Non-flexible bookings can't be cancelled or refunded. Car hire can be cancelled up to 48 hours before travel.
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