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Lebara: shoppers' questions

Questions about Lebara, answered by us and by readers who've shopped there.

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  1. Does Lebara do a student discount?

    Our answer

    Yes, through Student Beans. Lebara's student offers page points students to Student Beans, where verified students who are new Lebara customers can get an introductory discount on its SIM-only plans. Lebara says its plans need no credit check and its 30-day plans can be changed or cancelled at any time, and its student page says there are no annual price increases on its student deals for data, UK minutes and UK texts.

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  2. What is Lebara Rewards?

    Our answer

    Lebara Rewards is a benefits website, linked from the Rewards menu on Lebara's site and managed and run by Propello Cloud. Members aged 18 or over register with an email address and can then claim discounts and offers from other brands, buy e-gift cards at a discount, enter prize draws and claim free giveaways. E-gift cards can only be used with the brand chosen and usually arrive by email within an hour.

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  3. Do Lebara plans include international calls?

    Our answer

    Yes. Lebara says all its SIM-only plans include international calls to over 50 countries at no extra cost, with standard mobile and landline calls counted in the plan's international minutes allowance. The allowance depends on the plan: plans on its site include 100 or 500 international minutes, and its rates page says some have unlimited international calling. Once the allowance is used up, or on pay-as-you-go, calls are charged at its standard PAYG rates from PAYG credit, and its rates page has a tool showing the price to each country. International premium numbers cost the country's rate plus 60p a minute.

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  4. Does Lebara have an app?

    Our answer

    Yes. MyLebara is Lebara's free account app, on the App Store for iPhone and on Google Play for Android. Its store listings say it lets customers top up with a credit or debit card or PayPal, check their balance and allowance, view recent activity and get online support. The app is free, though data charges may apply, and it is available in the UK as well as France, Germany, Denmark, the Netherlands and Spain.

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Answers from readers are their own experience, checked by us before they show.