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Shoppers' questions: Photobox

Is Photobox legit?

Our answer

Photobox is run by Photobox Ltd, registered with Companies House under number 03906401, with its registered office at 10 Back Hill, London. It takes bank cards, PayPal, Apple Pay and Google Pay. Because its products are personalised, there's no right to cancel for a change of mind, though its help centre says you can ask customer service to cancel within 4 hours of ordering. If something arrives faulty or not as ordered, its terms give you a free repair or replacement, or a refund if that isn't possible.

Checked 27 October 2026

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