What is schuh's returns policy?

schuh offers a refund or exchange on unused items returned within 365 days, with your receipt. Returning to a schuh store is free, and staff there can help swap a size. Returns by post cost £3.99 through InPost, Evri, Asda toyou or Yodel, and can take up to 14 days to reach schuh. Items shipped by schuh's partners and ex-display pairs can't go back to a store. Clothing needs its labels, tags and packaging, and socks can't be returned once out of their packaging. As schuh only offers fitting at schuh Kids, it asks you to check footwear suits you before wearing it.

• schuh: Returns