What is Secret Sales' returns policy?

You have 30 days from the date of purchase to return items in their original condition and packaging, with labels attached. Returns cost £4.00 per order; if you're returning to more than one seller, Secret Sales' returns page shows how to pay only once. You start a return from My Orders, then drop it at a locker, store or Post Office or book a home collection. Refunds take up to 10 days to process once the return reaches the warehouse, plus up to 5 working days to show. Secret Sales doesn't do exchanges, and items such as underwear and opened face, body and perfume products can't be returned.

• Secret Sales: Returns
• Secret Sales: Returns Policy
• Secret Sales: Can I have an exchange?