ShopTo.Net

Physical discs or digital downloads

The site lists both disc-based games and digital downloads, plus gift cards for the major console stores. Digital codes arrive electronically, which helps if you need something quickly, though the site notes that code delivery depends on automated systems that can occasionally be delayed. Check the platform and region on each listing before buying, since a code for the wrong console family will not work. For new releases, pre-ordering is an option, and the site says pre-orders are not charged until the product is dispatched.

Warranty and faults on consoles

The company states that consoles and electrical items it sells carry a 12 month warranty. If a console goes faulty within the first 12 months of purchase, the collect and replace option applies: the store will try to troubleshoot and speak with the manufacturer, and if that fails it will refund or replace the item. Collections are arranged by courier on weekdays excluding bank holidays, and the site says it cannot offer a specific time on the day. Make sure someone can be at the address during the 9am to 5pm window.

Returns for unwanted and faulty items

For unwanted items, the returns policy allows return within fourteen days of receipt, provided the item is unopened and unused, though postage is not covered in that case. Every return needs the returns form, which you can access from your orders section, so print or complete it before posting anything back. Faulty or damaged goods follow different routes, and reports of transit damage have a shorter reporting window, so check the policy page and act quickly.

Paying and spreading the cost

You can pay by card, PayPal or finance. The site mentions Klarna and PayPal Pay in 3 options. Finance is subject to status and approval and is for UK residents only, so read the credit terms before choosing it and compare the total cost against paying upfront.