What is the adidas returns policy?

Returns are free within 30 calendar days of receiving an online order, or 14 days for some exclusive items, which shows when ordering. Items must be in good condition with tags on and in their original packaging, with shoes in the shoe box. Start a return on the website or app and drop the parcel at a Royal Mail drop-off point or locker, or take online items to an adidas store with your order number. Store purchases can't be returned by post. Personalised items can only go back with a manufacturing defect. Refunds to the original payment method can take up to 14 calendar days.

• adidas: Returning an item
• adidas: Return policy
• adidas: How to return with Royal Mail