Shoppers' questions: Sweaty Betty
What is Sweaty Betty's returns policy?
Sweaty Betty refunds items returned within 45 days of you receiving them, in their original condition with tags attached and with proof of purchase. Returns are free on all UK orders. You can return through its online returns portal, where the return is processed within 5 working days and the refund issued within 5 working days of it arriving, or at a Sweaty Betty shop (not department stores or outlets), where the refund is processed the same day. Swimwear and Leak Protect Power Leggings must keep their hygiene sticker. Online orders can't be exchanged, so return the item and order again. Faulty items can be returned within a year.
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