What is AliExpress's returns policy?

Returns start from the order: contact the seller first, then choose Return/refund on the order detail page in My orders. AliExpress's Buyer Protection page describes a Free Return service within 15 days of receipt, using a return label, with a refund once the item passes checks at the warehouse. The same page says a buyer returning for a change of mind pays the return postage. Refunds go to the original payment method or, if you prefer, an AliExpress refund bonus. Its terms for UK shoppers keep the statutory right to withdraw within 14 days.

• AliExpress: Buyer Protection
• AliExpress: Terms and conditions for EU/EEA/UK consumers